Library Policies


Child Safety at the Library

girl reading

The Pasadena Public Library welcomes children of all ages! Our staff serves children by answering questions, assisting in the search for good books to read, providing materials to complete homework assignments, and presenting special programs. However, staff cannot act in the place of parents or serve as babysitters.

When using the library with your child, please remember that it is a public place open to all.

To ensure the safety of children during their visit to the Library the following policies have been adopted:

  • Children under 7 years old must be accompanied by a caregiver age 12 or older.
  • The child’s caregiver must remain with the child at all times to make certain that children follow the library standards of behavior.
  • Library users, regardless of age, are expected to follow the Library’s Standards of Behavior. If these are not followed, enforcement may include “… removal of patron from the building”
  • A child’s parent or guardian will be notified if a child or youth continues to disregard the Library’s Standards of Behavior.
  • Police will be called if a child under 13 years old is left at the library after closing.
Exhibit Policy

The Pasadena Public Library is an information center for the community and encourages the free expression of ideas essential to an informed citizenry. To accomplish this role, the first objective of the Library is to serve as an active resource for learning, studying, and contemplating ideas. This objective is evidenced by, but not limited to, the basic functions of libraries in checking out books and other material as well as the offering of programs and services which advance the knowledge and experience of the citizens the Library serves. The offering of exhibit space in the Library is one method used to foster greater free expression and free access to ideas representing various points of view on diverse subjects. Violation of any or all elements of this policy may result in forfeiture of exhibit space usage.

Related Documents

I. Statement of Purpose

Exhibit spaces aid library patrons in the pursuit of education, research, and recreation, and support the cultural and civic activities of the larger community through the following goals:

  1. Presentation of books, visual arts, crafts, paintings, and drawings, sculpture, and a variety of media.
  2. Promotion of interest in the use of books and other library resources.
  3. Information about community affairs, organizations, services and activities.

II. Stipulations for Use of Library Exhibit Space

  1. Exhibit space is available to individuals and groups within the community on an equitable basis.
  2. The Library reserves the right to preempt any exhibit for a Library or City-sponsored event or exhibit. In such circumstances, the Library will put forth reasonable effort to give ample advance notice of such preemption and to assist the group in reserving another date or exhibit case.
  3. The Library does not endorse the beliefs or viewpoints of topics which may be the subject of library exhibits, whether Library-initiated or sponsored by an individual or group from within the community. A disclaimer to this effect may be placed in each exhibit case.
  4. Exhibits may not include defaming or obscene materials as defined by the United States Supreme Court, or materials which could lead to a breach of peace or which advocate the violation of state criminal laws.
  5. It is not the intent that this space be used as advertising space for commercial enterprises or political candidates. Exhibit space may not be used to sell anything.
  6. Exhibit space may be available for use for a one month period beginning the first day of the month and running through the end of the month. All exhibit materials must be removed by the last day of the month and Library staff will not be responsible for displays that are not removed by that time.

III. Exhibit Space Available For Use

A. Central Library makes exhibit cases available to groups and individuals for public use.

  1. The following cases may be used for exhibits:
    a) Reading Wing 2 cases
    b) Centennial Room 2 cases
    c) Humanities Wing 2 cases
    d) North Entrance 2 cases
  2. Displays in the North Entrance and freestanding displays in the Main Hall will include information on Library and City programs and services as well as artistic displays (arts, crafts, paintings and drawings, sculpture, and a variety of media) of broad popular interest.
  3. The exhibit cases in the Centennial Room are for the purpose of displaying local history or displays of a historical nature, when available.
  4. The exhibit cases in the Reading and Humanities Wings may be used for information about community affairs, organizations, services, activities, and
    current events reflecting on our life and times. These cases may also be used as additional space for large North Entrance, Centennial Room or Main Hall exhibits.

B. Some Branch Libraries have exhibit cases and display space. Exhibits in these locations are the responsibility of the Branch Manager and are prepared or solicited by Library staff at each site, but are still governed by the guidelines contained herein.

Hastings Branch Library
3325 E. Orange Grove Blvd.
Pasadena, CA 91107
(626) 744-7262

Santa Catalina Branch Library
999 E. Washington Blvd.
Pasadena, CA 91104
(626) 744-7272

La Pintoresca Branch Library
1355 N. Raymond Ave.
Pasadena, CA 91103
(626) 744-7268

IV. Application For Use

  1. A fully completed, signed, Application To Use City Library Exhibit Space should be submitted by all exhibitors at least one month in advance of use to the Executive Assistant for the Library Director’s approval.
  2. Administration Division of the Library shall provide an application which includes, but is not limited to:
    1. Name of group or individual, contact person, address, telephone number.
    2. Written description of the purpose and nature of the exhibit and types of material to be exhibited, titles of books if relevant.
    3. Monetary value of the work to be exhibited if applicable.
    4. Information regarding the exhibitor’s insurance policy.
    5. The dates and cases or space requested for the exhibit.
    6. A description of any publicity or media contacts that will be initiated by the exhibitor.
  3. The scheduling of exhibits is at the discretion of the Library Director.
    1. Applications will be processed on a first-come/first-served basis, with scheduling priority given to Pasadena-based exhibitors and exhibitors who have not previously presented an exhibit. Exhibit quality shall also be considered.
    2. The schedule of exhibits after deadline is at the discretion of the Library Director.
    3. Exhibits representing an “opposing viewpoint” to a previous exhibit will be given priority scheduling when possible in order to present a broad spectrum of opinion on a variety of subjects.
  4. Use of library exhibit space will be limited to the type of exhibit stated on the approved application. At least two weeks in advance, the Executive Assistant shall be notified of any changes in the type of exhibit.
  5. The Executive Assistant will review all exhibit applications to ensure compliance with this policy. Exhibits will be reviewed following installation to verify compliance.
  6. Applications whose applications for use are not approved will receive a letter stating the reasons for the denial. An applicant may appeal such disapproval to the Library Director.

V. Exhibitor’s Guidelines

  1. The library strives to present museum-quality exhibits at all times. The Library Director or delegate may advise exhibitors on layout and signage for exhibits.
  2. Labels for exhibits must be furnished by the exhibitor. In all exhibit situations, lettering for signage or textural information should be neat, clear and articulately stated, striving for a museum-quality look. Labels must not be taped to walls or exhibit cases. Prices may not be included on labels or anywhere in the exhibit.
  3. The exhibitor’s name and telephone number may be posted in the exhibit.
  4. Printed publicity initiated by the exhibitor must be submitted to and approved by the Library Director or delegates well in advance of publication.
  5. The exhibitor assumes total responsibility for the transportation of all work to and from the library.
  6. The exhibitor is responsible for the installation and dismantling of the exhibit as scheduled. If the library must dismantle an exhibit because it is not removed as scheduled, the library is not responsible for any damages and the exhibitor may be billed for staff time.

VI. Liability

  1. The exhibit cases must be left in satisfactory condition. Exhibitors using exhibit cases or exhibit space assume liability and shall be liable for any damage resulting from said usage, as assessed by the City.
  2. Neither the library nor the City assumes responsibility for materials, equipment or any other article left by any organization, group or individual in the library and will not be liable for loss, theft or damage thereto.
  3. The library will dispose of abandoned exhibit materials after reasonable effort has been made to contact the exhibitor.
Internet Use Policies

Internet Reservations – You must have a valid Pasadena or Glendale Public Library Card to reserve an internet session (apply for a library card). You may begin your Internet session at any available Internet workstation, or reserve a session up to seven days in advance at one of the self-serve PC reservation stations, or online. For same day reservations reserve by telephone (626) 744-4066, option 2, or call a branch library directly. Internet stations shut off 15 minutes prior to closing.

Internet Express Stations – Eight 15-minute express terminals offering up to two 15-minute sessions per user per day are available at Central Library on a first-come first-served basis with your Pasadena/Glendale card. If you do not have a library card see staff at the Customer Service desk. Branch libraries offer one 30-minute express session per user per day as available.

More details about computer use at the library.

For the General Public

What Do You Need to Know?

  • Length of time you may use the Internet varies by site. Please check with the librarian to sign up.
  • You are responsible for the sites you visit. Be aware that others may see what you are viewing.
  • Use the computer equipment with care. If you are having a problem, ask library staff for help.
  • If you are not finding the information you need, ask library staff for help.
  • An article protected by copyright may not be used word for word without the permission of the copyright owners. If you use a part of an article word for word, you need to put it in quotation marks and cite the source in your bibliography.
  • When you are finished using the Internet, please click on the “Home” page.

In conjunction with the Library’s mission to be an information center, the Pasadena Public Library offers access via the Internet to a vast array of information available to all library customers. While the Internet offers unprecedented opportunities, it is an unregulated medium on which any person, institution, or group can post data.

The Library does not monitor and has no control over the information available on the Internet and cannot be held responsible for the content, accuracy, or quality of the information retrieved or images viewed. The Library does not limit access to sites on the Internet or censor information that some may find offensive.

The user is ultimately responsible for selecting which sites to visit but should be aware that others may be involuntarily exposed to what is displayed. All Internet computers are equipped with privacy screens that must remain in place at all times. Users are asked to respect the privacy of others and adhere to the Library’s Standards of Behavior. Violation of the Standards may result in the loss of library privileges.

The following laws govern the use of the Library’s public Internet workstations:

  • Harmful to Minors – Computers are located in public areas where minors may be present. California law defines a violation as “every person who, with knowledge that a person is a minor, knowingly exhibits or offers to distribute or exhibit by any means, matter which is deemed harmful to minors,” (Penal Code 313 et. seq.).
  • Child Pornography – California Penal Code Section 311.3 prohibits the sexual exploitation of a child. “A person is guilty of sexual exploitation of a child if he or she knowingly …duplicates, prints or exchanges any representation of information, data or image, …that depicts a person under the age of 18 years engaged in an act of sexual conduct.” Should library staff observe the occurrence of such activity, law enforcement will be alerted.
  • Copyright – Materials obtained or copied from the Internet may be subject to laws which govern the making of reproductions of copyrighted works (Title 17 U.S. Code). Any responsibility for the consequences of copyright infringement lies with the user.
  • Tampering with Equipment – It is illegal for users to physically or electronically modify library computer equipment, or to tamper with hardware or software (California Penal Code, Section 502 et. seq.)
  • Confidentiality – The Library maintains confidentiality of patron usage records for the Internet as it does for any materials. However, the library will cooperate with law enforcement in providing access to patron records under the terms of the California Public Records Act (California Government Code, Title I, Div. 7, Chapter 3.5, Section 6267) and other applicable State or Federal statutes.
  • Hostile Work Environment – Displaying explicit, graphic or obscene images on library computers may create a hostile workplace environment for library staff and may constitute a violation of Title VII of the Civil Rights Act of 1964 which prohibits sex discrimination in the workplace.

For Kids

What’s It All About?

The Internet is a system of computers all over the world that are connected to each other. Anybody or any group can put information on the Internet. The Internet allows you to explore resources beyond what the Pasadena Public Library can hold within its buildings.

What Does That Mean To You?

The Internet is a great place to explore information and ideas from all over the world. The Pasadena Public Library’s Kids’ Page is a good starting point for Homework Help and fun, interesting sites to explore. As you start to explore the Internet on your own remember that the Pasadena Public Library has no control over the information you might find on the Internet. Just because it’s on the Internet does not mean it’s true or valuable.

Personal Safety Rules for the Internet

Do not give out personal information such as name, address, telephone number about yourself or others to a site or a person you do not know. Tell your parents or the librarian right away if you come across any information that makes you feel uncomfortable.

Meeting Room Use Policy

Pasadena Public Library policies governing the public use of library facilities.

Related Documents

  1. Facilities and meeting room directory
  2. Meeting Room Policy
  3. Meeting Room Reservation Form
  4. Piano Use Permit
  5. Additional Parking
Photography Disclaimer

cameraThe Library often photographs or videotapes programs for use in publicity materials. By being present during these activities, you consent to use of your appearance or likeness by the Library, and its licensees, designees, or assignees, in all media, worldwide, in perpetuity. To insure the privacy of individuals and children, images will not be identified using names or personal identifying information without written approval from the photographed subject, parent or legal guardian.

Public Access to Records Policy

The Pasadena Public Library is committed to patron confidentiality and privacy as guaranteed by the California Public Records Act (California Government Code Title 1, Division 7, Chapter 3.5, Section 6267.) Library records collected for the purpose of conducting business, such as circulation and Internet use records, and other records that identify borrowers and users of Library materials and resources, are confidential and therefore exempt from disclosure, except as required by law. Disclosure of these records under any other circumstances may destroy their confidential nature.

State law governing public access to records

Sec. 6267. Registration and circulation records of libraries supported by public funds. All registration and circulation records of any library which is in whole or in part supported by public funds shall remain confidential and shall not be disclosed to any person, local agency, or state agency except as follows:

  1. By a person acting within the scope of his or her duties within the administration of the library.
  2. By a person authorized, in writing, by the individual to whom the records pertain, to inspect the records.
  3. By order of the appropriate superior court. As used in this section, the term “registration records” includes any information which a library requires a patron to provide in order to become eligible to borrow books and other materials, and the term “circulation records” includes any information which identifies the patrons borrowing particular books and other material.

Record Retention Policy

The Library can only release if required by law those records it has retained. The retention policy is as follows:

  1. Circulation records: When an item is checked in the link between the patron and the item is broken immediately. Circulation records are kept denoting broad statistical information, such as patron type (adult/juvenile) or ethnic group, but there is no link between item and personal information. Exceptions: While the book is checked out, or if there are fines on the book, the link remains.
  2. Fines owed: Records of fines imposed by the Library on a particular borrower may be released; these are considered “public records” under Section 6254.
  3. Lab computer signups: These handwritten signups for the lab computers are destroyed as soon as staff has been able to count the number of signups. This is done within a week.
  4. Personal Computer (PC) Reservation System: When a patron makes a reservation, the system records the patron barcode. The record of that reservation, including the patron barcode, is retained in the system until the end of the day, at which time the actual patron barcode is purged from the record. From then on, the system only knows generic information about reservation history, not the specific barcodes related to individual patrons. As a further measure, every week the previous week’s reservations are purged entirely from the system.
  5. Exhibit Materials: The Library is not required to give members of the public access to special materials made or acquired for display or exhibit purposes. Public access to such materials will be at the discretion of the Library Director and under the conditions imposed by him or her. Such materials may also be released pursuant to a subpoena duces tecum.
Standards of Behavior

The Pasadena Public Library welcomes you.

The Library has adopted this policy to ensure a positive library experience for everyone who visits any Pasadena Public Library location.

Everyone has a right to quality library services in an atmosphere that is safe and free of disturbances from others. While you are here, please be considerate of others.

Failure to comply with these standards may result in loss of library privileges.

Help Us Keep The Library A Safe Place.

  1. Follow staff instructions including, but not limited to the following:
    1. Stay in public areas of the Library unless accompanied by a staff person.
    2. Vacate the Library at closing time and during emergency situations.
  2. Follow all laws, including, but not limited to, the prohibition of:
    1. Theft, defacement, or destruction of library property.
    2. Possession or display of weapons, illegal or controlled substances, or alcohol.
    3. Sexual activity in public places.
    4. Harassment, or behaving in a threatening or abusive manner (including but not limited to battery, verbal threats, stalking, offensive staring, or offensive touching).
    5. The display or dissemination of child pornography, or material that is harmful to minors.
  3. Follow all library policies.
  4. Child Safety
    1. Ensure that a caregiver 12 years or older closely supervises all children under the age of 7 years old.
    2. Make certain that children do not engage in unsafe activities, including, but not limited to, swinging, climbing, or standing on furniture and equipment and any other behaviors that will cause injury to the child or other patrons.
  5. Tobacco Use
    1. No smoking inside the Library or within 20 feet of main entrances, exits, and operable windows.
  6. Wheeled Devices
    1. Wheeled devices should not be used in the Library. EXCEPTIONS: Disabled patrons may use assistive devices, and caregivers may use strollers for children in the Library.
    2. Wheeled devices (such as scooters, skateboards, business cases, etc.) may be brought into the Library if they do not block aisles.
    3. Secure all bicycles outside, away from doors and book drops.
  7. Attire
    1. For personal safety, library visitors and patrons must be fully clothed, including shirt and shoes, at all times.

Use Your Library Appropriately And With Respect.

  1. Property
    1. Use the Library’s facilities, materials, and furnishings as intended.
    2. Do not distribute or post printed material in the Library.
  2. Animals
    1. Animals are not allowed in the Library or on library grounds, with the exception of service animals on duty or in training, and animals that are part of library-approved events.
  3. Restrooms
    1. Use the Library’s restrooms as intended; do not use them for bathing, shaving, washing hair or laundry.
    2. Adults may only use the Children’s restroom while accompanying or assisting a child, or with the express permission of library staff.
  4. Food and Drink
    1. Food and drink is not permitted near library equipment. Use designated areas only to eat or drink:
      1. Central: approved areas include Main Hall, courtyard patios, and at special events when approved by Library Administration. All drinks must be secured with a lid.
      2. Branches: approved areas include meeting rooms, or other areas as part of a library sponsored program. All drinks must be secured with a lid.

Help Us Create An Environment That Allows Everyone To Enjoy Visiting The Library.

    1. Keep noise levels down to avoid disturbing others by:
      1. Lowering voices.
      2. Using headphones on low volume.
      3. Silencing ringing or other sounds created by cell phones and other electronic devices.
      4. Quietly talking on cell phones.
    2. Behave in a manner that does not interfere with another person’s ability to use and enjoy the Library or prohibit staff from providing services.
      1. Unacceptable behaviors include, but are not limited to:
        1. Monopolizing library equipment, resources, or staff time.
        2. Selling, panhandling, or soliciting in the building, on the grounds, or in the parking lot. Petition-signing is limited to outside areas as designated by the Library Director or designee.
          1. Central: brick paved area closest to the stairs leading to but not obstructing the north entrance.
          2. Branches: away from entrance or exit, closer to but not obstructing the public sidewalk.
      2. Parents or caregivers are responsible for their children’s behavior.
    3. Personal Items:
      1. Keep personal items with you at all times. Library staff may remove unattended items
      2. Do not block aisles, walkways, entrances, or access to library equipment or collections.

Please report inappropriate or questionable behavior to library staff or a library security officer immediately.

These Standards of Behavior are also available as a brochure. The Library Director and his/her designated staff are responsible for interpreting these rules in accordance with applicable law and for ensuring appropriate behavior in all library facilities.

Violation of the foregoing may result in the patron’s library privileges being limited or revoked, removal of the patron from the building, or criminal prosecution if the conduct constitutes a violation of Federal law, State law or the Pasadena Municipal Code. Library privileges may be revoked for a period of up to one year. This action may be taken by the Director of Libraries & Information Services or designee.

A library patron whose library privilege has been revoked may appeal this action by submitting a completed Library Revocation Appeal form to the Library Director or designee within ten (10) days from the date of the determination letter. This form is available through the Library’s Administrative Office.

A patron whose library privilege has been revoked must schedule a meeting with the Library Director or designee prior to resumption of any library privilege. The purpose of the meeting will be to review the Standards of Behavior policy.

City of Pasadena Privacy Policy