Field Operations

The Field Operations Division (Patrol and Community Services) is responsible for responding to calls for service and neighborhood crime prevention. Patrol utilizes a ’Community Service Area’ policing model to respond to calls for service and works in the community to develop permanent solutions to problems that impact the quality of life in neighborhoods. Specialized units, including Park Safety Specialists, HOPE team, and K-9s, work to support the division’s overall mission. Community Services integrates the Department’s community outreach and crime prevention programs, including youth programs, into the Department’s mission.

Community Services

Community Services

The Pasadena Police Department’s Community Services Section is committed to providing our community with an array of ongoing and annual programs, presentations and special events intended to serve the entire community.

Community Service Areas

K9 Unit

K9 Unit

The Pasadena Police Department along with other law enforcement agencies throughout the world understand how a properly trained K9 can assist their human counterpart in accomplishing their task. Because of a K9’s olfactory senses, agility/speed, courage and other attributes we at the Pasadena Police Department utilize police service doges in our day to day quest to make the City of Pasadena a safer place for people to visit and reside in.

A police service dog is a very important tool of a law enforcement agency. Police K9’s are very efficient and can accomplish a task that could take several officers much longer to do. A properly trained and utilized police service dog could save anywhere between 500-1000 man hours a year.

Currently the Pasadena Police Department has three canines on patrol. The canine or police service dog is a very important tool in the apprehension of suspects, illegal narcotics, and or explosives. Their olfactory senses are very efficient which allows them to accomplish tasks that would take several officers and a whole lot of time to do. These service dogs keep the officers safe and when properly trained and utilized could save a department anywhere between 500-1000 man hours a year.

The Pasadena Police Department K9 section had its humble beginnings in 1991 when Officer Joseph Allard and his narcotic sniffing partner named “Rocky” (11 month old English Springer Spaniel) hit the streets of Pasadena. After 4 years and an estimated one million dollars in drug related arrest, Rocky retired and paved the way for two new patrol/narcotics dogs. In May of 1996 Officer Henry Rosner and Officer David Thomas were the first to deploy patrol dogs (German Sheppard’s) in the city of Pasadena. “Lex” Rosner’s dog worked for 4 years before he and his partner retired. “Aron” Thomas’ dog worked for 6 years and had numerous suspect apprehensions.

In 2000 Officer Tom Brown and his partner “Art” (Czech Sheppard) worked until January 2010 making numerous suspect and narcotics arrests. Officer Donovan Jones and his partner “Bono” (The departments first Belgian Malanois) hit the streets in 2004 and worked until March 2013 after making numerous suspect and narcotics arrests.

The current K9 team’s consist of Officer Steve Arcand and his partner “Figo” (Belgian Trevuren) who started in January 2010, Officer Matt Widger and his partner “Nico” (Belgian Malanois) who started in January 2013, and Officer Tom Brown and his partner “Brock” (German Shepard) who started in September 2014. Both Figo and Nico are crossed trained in patrol and narcotics. Brock is crossed trained in patrol and explosives detection.

K9 Unit Teams

k9 officer in training

Park Safey

Park Safety Specialists’ mission is to provide professional service to all who attend our city parks. We want our visitors to experience a family oriented atmosphere. The Park Safety Specialist will provide a safe environment at our treasured city parks. We are here to enhance your experience.

The Park Safety Specialist function is to improve the quality of life in our parks. We maintain a constant and close relationship/partnership with our citizens which will enable us to continually receive feedback to further improve the parks.

Pasadena’s local parks are one of our city’s finest features, which everyone in the city can truly enjoy. We want our visitors to have the opportunity to understand and appreciate Pasadena’s cultural and natural heritage.

We are here 7 days a week with various hours. If you would like to talk to us, we can be reached by phone at (626) 744-4501.

If there is an emergency or you want police response immediately, please call 9-1-1

Park Specialists

Homeless Outreach

Homeless Outreach (H. O. P. E.)


The Mission of the Pasadena Police and Los Angeles County Department of Mental Health’s Homeless Outreach-Psychiatric Evaluation (HOPE) team is to provide effective, collaborative, and compassionate mental health and law enforcement emergency response to those in need of mental health, housing, and related social services.

The HOPE Team will utilize proven, creative, and innovative methods of street-level, residential, commercial, and public mental health crisis response, while entering into mission-oriented, problem-solving partnerships with mental health and social service provider agencies.


The Pasadena Police Department created the HOPE Team on January 8th, 2002. In keeping with its core values and commitment to excellence, innovation, and integrity, the police department entered into a partnership with the Los Angeles County Department of Mental Health to better handle homeless issues and to provide cooperative, compassionate, mental health/law enforcement teams to assist those in need of accessing mental health and social services. This unique police officer-civilian clinician team-approach pioneered the “HOPE” model of mental health crisis response.

What makes the HOPE Team different from similar units in other departments is that HOPE Team members are first responders to emergency mental health crisis calls, and are proactive by continuously seeking out contact with people who are in need of services prior to potentially volatile situations occurring. The team’s target population are street-level and sheltered homeless, as well as mental health consumers within the city limits.

Another major aspect of the HOPE approach is working on relationship building and “planting the seed” of trust for the next contact. This is critical in convincing people to accept services prior to them being in a crisis and critical in being able to de-escalate a situation when they are in crisis. This applies to anyone in our target groups that we contact.

Community Partnerships

The HOPE Team has forged many working community partnerships with a host of public and private social service organizations throughout the city.

The HOPE Team also provides leadership to the Pasadena Mental Health Advisory Committee (PMHAC).

HOPE Team Officers are specially trained in crisis communications, Violence Threat Risk Assessment (VTRA), Suicide-Homicide Bomber Terrorist response, and are graduates of Crisis Intervention Team (CIT) Training Academies throughout the state. HOPE Teams also specialize in multi-agency, long-term psychiatric problem solving, often involving suspected suicidal/homicidal subjects.

See Hope Teams