Special Community Initiatives


Social & Mental Health Division
1845 N. Fair Oaks Ave., G-Floor
Pasadena, CA 91103
Phone: (626) 744-6339
Map and Directions>>>

Send Email

Deparment Directory

To report a public health emergency, risk, problem, or other public health hazard, please call the 24/7 reporting line, (626) 744-6043.

Special Community Initiatives

The Social and Mental Health Division strives to create services and reduce barriers to care for the underserved populations of Pasadena and the surrounding areas.  Through special initiatives and pilot programs, the Division hopes to meet the needs of Pasadena’s diverse community.

Hope Team

The Homeless Outreach-Psychiatric Evaluation (HOPE) program is a joint collaboration between the Pasadena Police Department, Pasadena Public Health Department, and the Los Angeles County Department of Mental Health. The mission of the HOPE Team is to provide effective, collaborative, and compassionate mental health and law enforcement emergency response to those in need of mental health, housing, and related social services.

The HOPE Team utilizes proven, creative, and innovative methods of street-level, residential, commercial, and public mental health crisis response, while entering into mission-oriented, problem-solving partnerships with mental health and social service provider agencies.

Library Services

The Pasadena Public Health Department and the Pasadena Public Libraries have partnered to bring critical care coordination services to the libraries.  A trained care coordinator is available to assist individuals and families to connect to services, including primary care, mental health, substance abuse, housing, and more.

The care coordinator is currently based in the Central Library and Hill Library.  For more information on available services and the care coordinator’s schedule, please contact Precious Jackson at pjackson@cityofpasadena.net or (626) 744-6355.  For enrollment assistance, please call (626) 744-6339.

Violence Prevention

Description coming soon…

LGBTQI2-S Services

The Social and Mental Health Division provides mental health, case management, and outreach services to eligible LGBTQI2-S (lesbian, gay, bisexual, transgender, questioning, intersex, two-spirit) individuals, as well as cultural sensitivity and safe zone training for community partners and agencies.  Mental health and case management services for LGBTQI2-S youth, young adults, and their families are available through Project Wraparound.

The Division works with community partners throughout the year to host or participate in several LGBTQI2-S outreach events, including National Coming Out Day and Pasadena Pride.  In 2017, the Division will also launch Pasadena’s Safe Zone program, designed to create safe spaces throughout the city for those who identify as LGBTQI2-S and their allies.

For more information on LGBTQI2-S services or to participate in an upcoming outreach event, please contact Te Jay McGrath at tmcgrath@cityofpasadena.net or (626) 744-6325.