Under One Roof

The City has brought together all of the benefits that are available for low-income customers, including city programs and partnerships with key community agencies.  These money-saving programs offer bill assistance, efficiency upgrades that can be installed for free in your home, water and energy rebates and more.

Start saving money by signing-up for Monthly Bill Assistance then, take advantage of all of the wonderful services available in Pasadena.  You don’t have to participate in all of the services, but we recommend you follow the order listed below to make your home as efficient as possible – at no cost to you!:

1) Free Home Installations

Participants enrolled in any of PWP’s Bill Assistance Programs may qualify to receive FREE water and energy-efficient equipment and installations.  Available money-saving household appliances and equipment include:

2) Rebates and Efficiency Programs

  • Home Energy Rebates – PWP has increased the rebates offered in the Home Energy Rebates Program for our income-qualified customers. Receive DOUBLE the rebate when you purchase an energy-efficient appliance from our Residential Rebates list. To apply, please fill out an online application by logging-in to your PWP account.

3) Low to No Interest Loans to Buy, Keep, or Improve your Home.

Home-Buying Assistance with Neighborhood Housing Services (NHS) of LA County – The City of Pasadena and NHS are committed to eliminating impoverished housing and foreclosure conditions. Available services Include:

Low- or no-interest loans for home revitalization and improvement
Homebuyer education classes in English and Spanish
Affordable fixed-rate loans for first-time homebuyers
Assistance up to $75,000 to help cover down payment and closing costs
Affordable fixed-rate refinance loans and counseling for homeowners struggling with mortgage payments

  • To apply contact the Pasadena Housing Department at (626) 744-8316.